Basic Call Features

Keys...

Appendices...

Call Features

Making Calls

To talk to another party, make a call using one of the various methods of dialing numbers. Calls may be made using On hook dialing and Off hook dialing.

Answering Calls

Answer an incoming call by pressing the speaker button/headset button/Line button or by picking up the handset receiver.

Hanging Up

Hang up means disconnecting calls. There could be one or more ongoing calls your phone at some time. Any of the active calls may be disconnected using the HNGUP softkey or by other methods explained in this manual.

Placing Calls on Hold

An active call may be put on a simple hold, or to make second call or to pickup another incoming call.

Activating Mute

By activating Mute you stop your voice from reaching the other party.

Caller Id

This feature allows the number of the calling party to be displayed on the screen of your phone.

Call Waiting

Call waiting allows iyou to answer another incoming call when you are already in an active call. The telephone supports Call Waiting Caller ID.

Do Not Disturb

When Do not Disturb feature is activated then the phone does not receive any call and caller hears the busy tone or is redirected to the voicemail.

Call Return

Call return allows you to place a call back to the the number that last called on your phone. This last call return feature is invoked by dialing *69.

Per Call Blocking

This feature blocks your Caller ID from reaching the other phone. Enter *67 preceding a call, and for the next call your identity is hidden from the other party. This feature requires support for Caller ID blocking in the SIP server.

Autodial

The number saved in Autodial UserId gets dialed just by going off hook.

Call Transfer

This feature is used to transfer the ongoing call to some other number. Transfers are of three types- (a) Blind transfer (b) Consultative transfer (c) Conferencing transfer

Conference

Conference feature allows more than two phones to conversate with each other at the same time. Conference can be done in one of two ways: 3-way conferencing performed natively on the telephone, or conferencing using a conferencing server.

Intercom

You can make a call which is automatically picked up by the other phone. Audio flow is initially one-way, from the caller to the callee. The Intercom call becomes a two-way call with full-duplex audio only if the remote party opts to do so by pressing the Intercom button on the called phone when an incoming Intercom call is ringing on the called phone. An intercom call disconnects automatically after a configurable timeout period (default 15 seconds) if the called party does not "accept" the call.

Voicemail

The voicemail feature allows you to retrieve your voicemails.

Instant Message

Instant text messages may be sent and received using this feature.

Call Park/Retreive

With this feature you can park a call on a call-park server, and retrieve it back at some other phone.

Call Forwarding

You may forward the incoming calls at your phone to some other phone using one of the three call forwarding options- CFU(unconditional call forward), CFB(forward on busy) and CFNA(call forward on no answer.

Call Pickup

You may pick-up an incoming call at some other phone This may be done in one of two ways: one touch call pickup using memory keys, or by using a softkey after going off-hook.