ipDialog, Inc.

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Glossary

Updating the Software

 

Obtaining Updated Software

Updated software for your telephone may be obtained directly from ipDialog or through your distributor. Please contact your distributor first. Once you locate a source for the software, you need to place a copy of it, a file named st5image.bin, on a computer that can communicate with your telephone over the network.

 

Upgrading the Software

To upgrade the software, you may choose from four protocols (FTP,TFTP,HTTP or HTTPS) and two interfaces (website or LCD menu).

The protocol you choose depends on the type of file server—FTP,TFTP,HTTP or HTTPS; — from which you will be downloading the software. If you otherwise have no preference, FTP is the preferred file server and therefore protocol to use. Regardless, the file server must be running on a computer that is accessible to your telephone across the network. This computer may be on the same LAN as your telephone or, the same corporate WAN or anywhere on the Internet.

If you do not already have a FTP or TFTP server, there are several commercial, shareware, and freeware versions to choose from on the internet. Try searching on GoogleTM, Tucows, or Download.com.

To prepare the file server, copy the st5image.bin file to a directory on the file server such as C:\ for Windows or \tftpboot for Linux. You may place the st5image.bin file anywhere and, on your telephone, specify a path relative to the starting directory. Next, determine the network address of the computer running the file server, and verify that your telephone is accessible from this computer using the steps described in the section, Verifying the Installation. Now that the file server is ready, you need to cause the built-in file-transfer client in your telephone to download the st5image file from the server.

 

LCD Menu

Please see Configuration->Menu Navigation.

 

Website

To perform the software upgrade from your telephone's website at http://<network address>/, where <network address> is the network address of your telephone, e.g., 10.0.0.167, select the tab labeled, Upgrade.

 


On the Upgrade page, select TFTP,FTP,HTTP or HTTPS depending on the type of server to which you copied the st5image.bin file, and enter the address of the file server. The server address can either be a network address, as above, or a domain name, e.g., tftp.example.net. In the next field, enter the name of the st5image file to download. (This file name is st5image.bin by default). You can also specify a path relative to the starting download directory on the file server. For example, if the st5image has been renamed to usethis.bin and placed in the thx1138 directory underneath the starting download directory on the file server, you would enter thx1138/usethis.bin, as above. Click the "Upgrade" button to begin downloading the st5image file from the file server.

 


After you click the Upgrade button, the page displays a notice directing your attention to your telephone's LCD.

 


TLS certificates are required if you would like to perform upgrade using HTTPS. You may upload these TLS certificates from your PC by browsing over to each certificate file and clicking on the "Upload" button to upload the certificate.

Upgrade logs show the status of the upgrades done previously. Starting from the most recent upgrade to the least recent upgrade. It shows the date and time when the upgrade was done. It also shows the protocol that was used and the status of the upgrade (whether the upgrade was successfull or not).

After clicking Upgrade the phone's LCD shows the status of download.

 

Downloading:
XXXX
 
 
 
 
______________________
 

This is what the LCD looks like while downloading the st5image file. When the download is complete, your telephone installs the upgrade while displaying a progress bar

 

Programming:
XXXX
 
 
 
 
______________________
 

And then automatically restarts with the new software.

 

 

 

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