ipDialog, Inc.

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Glossary

Updating the Software

 

Obtaining Updated Software

Updated software for your telephone may be obtained directly from ipDialog or through your distributor. Please contact your distributor first. Once you locate a source for the software, you need to place a copy of it, a file named r_image.bin or image.bin, on a computer that can communicate with your telephone over the network.

 

Upgrading the Software

To upgrade the software, you may choose from two file-transfer protocols (FTP or TFTP) and three interfaces (website, menu, or bootloader).

The protocol you choose depends on the type of file server—FTP or TFTP—from which you will be downloading the software. If you otherwise have no preference, FTP is the preferred file server and therefore protocol to use. Regardless, the file server must be running on a computer that is accessible to your telephone across the network. This computer may be on the same LAN as your telephone or, if you do not use the bootloader, the same corporate WAN or anywhere on the internet.

If you do not already have an FTP or TFTP server, there are several commercial, shareware, and freeware versions to choose from on the internet. Try searching for "FTP server" or "TFTP server" on GoogleTM, Tucows, or Download.com.

Performing the upgrade from your telephone's bootloader has several disadvantages—the bootloader does not support FTP, the TFTP server must be located on the same LAN segment as your telephone, the image.bin file cannot be placed in another directory relative to the TFTP server's starting directory, and your telephone is reset to the factory defaults and all entries are deleted from your phonebook. Therefore, this method should only be used as a last resort, such as on the rare occassion that the software on your telephone becomes corrupted through losing power while being upgraded from your telephone's website or menu. If you do upgrade from your telephone's bootloader, you must upgrade to the software in an image.bin file; conversely, if you upgrade from the website or menu, you must upgrade to the software in an r_image.bin file.

To prepare the file server, copy the r_image.bin file (or image.bin file if you are upgrading from the bootloader) to a directory on the file server such as C:\ for Windows or \tftpboot for Linux. If you upgrade from your telephone's bootloader, you must place the image.bin file in the starting directory from which you configured the TFTP server to download files; if you are upgrading from your telephone's website or menu, you may place the r_image.bin file anywhere and, on your telephone, specify a path relative to the starting directory. Next, determine the network address of the computer running the file server, and verify that your telephone is accessible from this computer using the steps described in the section, Verifying the Installation. Now that the file server is ready, you need to cause the built-in file-transfer client in your telephone to download the image file from the server.

 

Website

To perform the software upgrade from your telephone's website at http://<network address>/, where <network address> is the network address of your telephone, e.g., 10.0.0.167, select the tab labeled, Upgrade.

 


On the Upgrade page, select TFTP or FTP, depending on the type of server to which you copied the r_image.bin file, and enter the address of the file server. The server address can either be a network address, as above, or a domain name, e.g., tftp.example.net. In the next field, enter the name of the image file to download. It will be r_image.bin unless someone has renamed it. You can also specify a path relative to the starting download directory on the file server. For example, if the image has been renamed to usethis.bin and placed in the thx1138 directory underneath the starting download directory on the file server, you would enter thx1138/usethis.bin, as above. Click the upgrade button to begin downloading the image file from the file server.

 


After you click the upgrade button, the page contains a notice directing your attention to your telephone's LCD.

 

Downloading:
XXXX
 
 
 
 
______________________
 

This is what the LCD looks like while downloading the image file. When the download is complete, your telephone installs the upgrade while displaying a progress bar

 

Programming:
XXXX
 
 
 
 
______________________
 

and then automatically restarts with the new software.

 

Menu

To perform the software upgrade from your telephone's menu, first make sure your telephone is idle.

 

Tue 11 Apr 06 05:20 AM
 
John Smith
jsmith
Ready
 
______________________
BOOK   URI   DND

Press the MENU/BACK softkey,

 

John Smith
10.0.0.167
Serial #KT20A2000865
 
SipTone(TM) III 1.3.0
build 105
______________________
UPGRD  LOGS  IM  SETUP

press the UPGRD softkey,

 

 
 
TFTP
Anonymous FTP
 
 
______________________
TFTP   FTP

then press the TFTP or FTP softkey, depending on the type of server to which you copied the r_image.bin file.

 

 
 
Upgrade Server:
tftp.example.net
 
 
______________________
123    DEL   ENTER

At this display, enter the address of the file server. It can either be a domain name, as above, or a network address. Press the 123/abc/ABC softkey to cycle between data-entry modes, the DEL softkey to backspace, and the ENTER softkey to accept the server address and move on to the next display.

 

 
 
Upgrade file:
r_image.bin
 
 
______________________
abc    DEL   ENTER

Here, you enter the name of the image file to download. It will be r_image.bin unless someone has renamed it. You can also specify a path relative to the starting download directory on the file server. For example, if the image has been renamed to usethis.bin and placed in the thx1138 directory underneath the starting download directory on the file server, you would enter thx1138/usethis.bin in this display. As before, press the 123/abc/ABC softkey to cycle between data-entry modes, the DEL softkey to backspace, and the ENTER softkey to accept the upgrade file name and move on to the next display.

 

 
 
Are you sure?
 
 
 
______________________
 YES   NO

Press the YES or NO softkey based on whether you want to begin downloading the image file from the file server.

 

Downloading:
XXXX
 
 
 
 
______________________
 

If you pressed YES, this is the display you will see. When the download is complete, your telephone installs the upgrade while displaying a progress bar

 

Programming:
XXXX
 
 
 
 
______________________
 

and then automatically restarts with the new software.

 

Bootloader

To perform the software upgrade from your telephone's bootloader, make sure your telephone is configured with its address and the address of the TFTP server. To determine this, hold down CONFERENCE on your telephone while applying power. While the LCD is still blank and the SPEAKER/HEADSET indicator is illuminated, release CONFERENCE and immediately press and release CALL 1/2.

 

1-Show Settings
2-Change, 3-TFTP
 
 
 
 
 
 

When you see this display, select option 1 by pressing 1 on the keypad. (To get out of the bootloader at anytime, cycle power to your telephone and let it start normally.)

 

192.168.100.100
192.168.100.1
 
 
 
 
 
 

If either the network address of your telephone (top line) or of the computer running the TFTP server (bottom line) is wrong, press any key to return to the options

 

1-Show Settings
2-Change, 3-TFTP
 
 
 
 
 
 

and then select option 2 to correct one or both of these addresses.

 

SIP Phone IP:
_
 
 
 
 
 
 
TFTP Server IP:
_
 
 
 
 
 
 

When modifying these addresses, you can use the 0–9 keys on the keypad to enter digits and the * key in place of a period. Press the VOLUME "down" key to backspace, and press the # key when you have finished entering an address or on a blank line to keep the current address. (You must specify network addresses here and not domain names, e.g., example.com.) Once you have entered or accepted both addresses, you are presented with the options again.

 

1-Show Settings
2-Change, 3-TFTP
 
 
 
 
 
 

Select option 3 to begin downloading the image.bin file from the TFTP server.

 

Downloading:
65536 bytes
 
 
 
 
 
 

When the download is complete, your telephone installs the upgrade while displaying a progress bar

 

Programming:
XXXX
 
 
 
 
 
 

and then automatically restarts with the new software.

 

 

 

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